Thank you for choosing PP Jewellers for your jewelry needs. We want to ensure that your shopping experience is as enjoyable as possible, and part of that experience is our commitment to delivering your orders promptly and securely. Please take a moment to familiarize yourself with our shipping policy.
1. Shipping Methods and Times
We offer the following shipping options for our customers:
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Standard Shipping: Our standard shipping option typically takes 4 business days to arrive, depending on your location. Please note that this is just an estimate, and actual delivery times may vary due to factors such as order volume, holidays, and unforeseen shipping delays.
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Express Shipping: For those who can't wait to receive their jewelry, we offer an express shipping option that will deliver your order in as little as 2 business days. Additional charges may apply for this service.
2. Processing Time
All orders require processing time before they are shipped. Our dedicated team works diligently to prepare your jewelry for shipment. Please allow 2 business days for order processing. You will receive an email notification with tracking information once your order is ready to be shipped.
3. Shipping Charges
Shipping charges are calculated based on the total value of your order and the shipping method you select. You can review the shipping costs at the checkout before completing your purchase. Please note that any customs or import duties are the responsibility of the customer.
4. International Shipping
We are pleased to offer international shipping to customers around the world. International shipping times may vary depending on your location and any customs processing. Customers outside the United States should be aware of their country's customs policies and any associated fees.
5. Order Tracking
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
6. Address Accuracy
To ensure your order arrives safely and on time, please double-check the shipping address you provide during the checkout process. We cannot be responsible for orders that are delayed or lost due to incorrect or incomplete addresses.
7. Missing or Delayed Shipments
In the rare event that your order is delayed or goes missing during transit, please contact our customer support team, and we will work diligently to resolve the issue. We are committed to making sure you receive your jewelry order as soon as possible.
8. Returns and Exchanges
9. Questions and Support
Thank you for choosing PP Jewellers for your jewelry needs. We appreciate your trust in our products and services.
PP Jewellers